Control Room Operator

Overview

Marsden Recovery Specialists currently require Control Room Operator to join their team based in their head office in Lurgan.

There are two positions available for this job:

• 1 Full time
• 1 Temporary

The successful candidate will be an enthusiastic and self-motivated individual, that has the ability to work calmy in a busy office.

The job responsibilities will include but are not limited to:

• Handling incoming calls
• Accepting and dispatching various breakdown jobs to the correct resources within our fleet
• Liaising with our customers in a professional manner and managing the enter job process to its completion
• In addition, you will be required to monitor and manage our vehicle storage systems

Key Skills and Experience:

• Excellent telephone manner, communication and customer care
• Computer Literacy
• Good geographical knowledge of Ireland
• Ensuring that company procedures are always followed
• Vehicle mechanical experience would be advantageous but not necessary

Key Points:

• Fulltime employment after successful completion of probationary period
• Statutory holiday pay
• Employee pension scheme
• Company uniform as required
• Salary: £12.50 per hour (potential to increase as job develops)