Overview
Join our dynamic hospitality team as an Assistant Conference and Banqueting Manager, where your passion for exceptional service and event coordination will shine!
In this lively role, you’ll support the planning, organization, and execution of a wide range of events, from corporate meetings to grand banquets. Your energetic approach will ensure every event runs smoothly, exceeds guest expectations, and promotes a vibrant atmosphere. This paid position offers a fantastic opportunity to develop your hospitality expertise while working in a fast-paced, rewarding environment.
Job Reference: ACBM.02.26
Salary From: £26217
Key Responsibilities:
Standards
- To help ensure the department meets its targets in: budgets, quality and service, training, health and safety
- Be aware of what is happening in C & B department, check for daily updates of events.
- Conduct client show rounds.
- Responsible for taking bookings.
- Administrative and office duties.
- Ensure all standards associated with C & B are maintained and adhered to.
- Ensure all C & B areas are kept clean and presentable.
- Responsible for billing procedures.
- Comply with all Health & Safety procedures.
- Impeccable time keeping
- Respectful towards staff and customers alike
- Weekly budgets and rotas when C&B manager is not available
Conference, Banqueting and Entertainment Events
- Ensure conference room(s) set up to according to organisers specification.
- Equipment checks.
- Liaise with organisers
- Pre-event planning
- Liaise with other departments within the Hotel.
- Vigilant to any C&B stock that may need replenished or replaced
Sales and Financial
- Drive the business forward and ensure that your department meets its targets.
- Promote and market the business to increase potential sale opportunities.
- Manage budgets and control expenditure.
- Control staffing costs within your department.
Staff
- Recruit, develop and train staff within your department.
- To develop a well-trained, consistent team of Food service and Porter staff.
Communication
- To liaise with the Conference and Banqueting Manager in the effective running of the hotel.
- To deal with customer complaints and comments according to company policy.
- To ensure the effective lines of communication are kept open throughout hotel.
- To attend when necessary monthly Management meetings as appropriate.
- To carry out Duty Manager duties as required.
- Any other duties reasonably requested by Management.
This job description is not an exhaustive list of duties and responsibilities. The post holder will be required to undertake any other reasonable duties which will be discussed with and directed by the Conference and Banqueting Manager and / or General Manager.
Essential Candidate:
You should have and be able to demonstrate:
- Minimum 2 years’ experience as an Assistant C&B Manager or similar role
- A proven track record of delivering high standards of customer service and presentation.
- Strong leadership, motivational and people skills, to include knowledge and experience of human resource management practices.
- Good interpersonal skills.
- Strong communication skills.
- Problem solving skills.
- IT Skills.
Desirable Candidate:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions;
- Previous experience within Hotel environment at 3 star level or higher
