Overview
Armagh City Hotel are seeking an experienced and dynamic Bar Manager to oversee our bar operations and ensure an exceptional guest experience.
The ideal candidate will possess strong leadership skills, a passion for hospitality, and a keen understanding of food and beverage management. This role requires a hands-on approach to both bar service and team management, ensuring that all staff deliver outstanding service while adhering to food safety standards.
Job Reference: BM.01.26
Salary: £28,000 to £30,000
Key Responsibilities
As a Bar Manager you will be responsible for:
- Presenting a professional and courteous attitude as a member of management, to include professional presentation of uniform and hygiene whilst ensuring staff are displaying the same.
- Assisting the food and beverage manager in managing and motivating employees through effective communication, training and development, ensuring HR procedures are followed.
- Assisting with Recruitment and Selection of food and beverage employees in the absence of the food and beverage manager.
- Maintaining effective communication and relationships with other hotel departments and suppliers to ensure effective operation and guest satisfaction.
- Assisting the hotel with upselling of goods and services. Ensuring all food and beverage employees are proactive in the same.
- Ensuring quality of service and standard of product within the departments. Handling any customer queries and complaints, ensuring to record and report accurately and escalate where applicable.
- Being knowledgeable of all policies, procedures and regulations of the hotel ensuring that staff are adhering to the same. Providing comprehensive handovers at the start and end of each shift and to attend management meetings in the absence of the food and beverage manager.
- Ensuring company policies relating cleaning rotas and stocktakes are implemented.
- Ensuring the Bar areas, fixtures and equipment are properly maintained and presented to hotel standards.
- Ensuring the security of the Bar storage areas are maintained at all times.
- Carrying out Duty Manager role and any other duties as required by the General Manager.
- Complying with all Safety Rules and Policies and Procedures as outlined in The Employee Handbook.
This job description is not an exhaustive list of duties and responsibilities. The post holder will be required to undertake any other reasonable duties which will be discussed with and directed by the Food and Beverage Manager and / or General Manager.
The full list of conditions can be found in our employee handbook.
Essential Candidate
You should have and be able to demonstrate:
- Previous experience in a similar role within hospitality, including management of staff
- Must be customer focused with the ability to demonstrate quality leadership and management competencies
- The ability to work under pressure to achieve objectives within timescales, without compromising accuracy and quality
- Must be extremely organised, with the ability to make intelligent decisions when faced with competing priorities
- Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels
Desirable Candidate
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions;
- A formal qualification in hospitality, hotel and catering preferred but not essential.