Overview
Armagh City Hotel are now recruiting for a Full Time Day Porter (Permanent) to join our Conference and Banqueting team.
Special Conditions
- Shift patterns to include early mornings, late evenings, weekends and statutory holidays or other holidays.
- Full list of conditions in Terms of Employment and Employee Handbook.
Benefits of working with the Armagh City Hotel:
- Complimentary meals on shift.
- Discounted gym/pool membership.
- Free uniform provided
- Discounted staff, friends and family rate.
- Continued training and opportunity for career progression.
**Armagh City Hotel is an equal opportunities employer
Job Reference DP/03/25
Salary TBC
Closing Date Sunday, 16 March
Key Responsibilities
- To present a professional and courteous attitude, to include professional presentation of uniform and hygiene.
- To ensure that all function areas are checked and set up correctly for the day/next day’s business as per the function sheets, liaising with other departments where necessary.
- To attend to all customer requirements. Handling customer queries and complaints, ensuring to record and report accurately and escalate where applicable.
- To service rooms, polish and buff floors, clean public areas when required and to ensure that the porters store is clean and tidy.
- To ensure that all equipment in the department is looked after and regularly maintained.
- To regularly carry out hygiene and maintenance checks, to include public areas/entrances/exits ensuring the latter are free from obstruction. Recording, reporting and resolving any hygiene or maintenance issues in the hotel or on the hotel grounds.
- To attend training courses as and when required.
- To comply with all Safety Rules and Policies and Procedures as outlined in The Employee Handbook.
This job description is not an exhaustive list of duties and responsibilities the post holder will be required to undertake, any other reasonable duties will be discussed and directed by the Conference and Banqueting Manager/General Manager.
Essential Candidate
- Must be customer focused.
- Must be extremely organised, with the ability to make intelligent decisions when faced with competing priorities.
- Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels.
Desirable Candidate
- Previous experience is desirable but not essential
