Overview

Crossmaglen Credit Union exists only to serve its members — not to profit from their needs.
Surplus income is returned to the members by way of a dividend. If sufficient surplus income is generated, this may be directed to a loan interest rebate or to improve our services.

Crossmaglen Credit Union are seeking to recruit: One full time Member Service Officer with Administration Duties

Reporting directly to the Office Supervisor, Crossmaglen Credit Union is seeking to recruit strong team players who will provide an efficient service to members.

These individuals will be responsible for carrying out a range of operational and administrative activities that contribute to the effective running of the credit union.

These roles would suit someone with financial services experience, who are keen to learn and wish to develop a career in a community based organisation. The size of our team means that every member of staff needs to have a good working knowledge of our full product and service range and be able to discuss the features and benefits of these with members.

Hours of Work

36.25 hours per week – Tuesday, Wednesday, Thursday: 9.00 am – 5.15pm
Friday: 9.00 am – 7.15pm
Saturday: 9.00 am – 1.15pm

Essential Criteria

  • Good numeracy, literacy, computer skills and attention to detail
  • 2+ years’ experience in an administrative and customer service focused environment
  • Member focused, conscientious, friendly, personable with an excellent telephone manner
  • Team worker with strong communication and organisational and people skills
  • Must be willing to undertake training for additional qualifications

Desirable Criteria:

  • Experience in a Credit Union Role or in a cash handling customer facing role.
  • CU Diploma/Pathways Relevant Financial Qualifications and/or Experience
  • Willing to progress

Application form can be requested by emailing: recruitment@crossmaglencu.com

Closing Date for Applications – 7.00 pm on Friday May 27, 2022.

Short listing will apply, and assessment will be done on the basis of the information provided in the application form.

If you would like a copy of our Recruitment Privacy Statement, please request same
by emailing:  recruitment@crossmaglencu.com

Crossmaglen Credit Union Ltd is an Equal Opportunities Employer

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