Overview
Armagh City Hotel are now currently hiring a Night Porter to join our nights team to ensure the smooth running of operational aspects of the hotel as well as ensuring customer satisfaction.
Part-Time and Full-Time will be considered.
Benefits of Working with the Armagh City Hotel:
- Complimentary meals on shift.
- Discounted gym membership.
- Free uniform provided.
- Discounted staff, friends and family rate.
- Continued training and opportunity for career progression.
**Armagh City Hotel is an equal opportunities employer
Job Reference NP/02/25
Salary TBC
Closing Date Sunday, 09 February
Key Responsibilities
- To present a professional and courteous attitude, to include professional presentation of uniform and hygiene.
- To ensure that all function areas are checked and set up correctly for the next day’s business.
- To attend to all customer requirements, with special emphasis on early morning calls, paper delivery and bar/room service.
- To service rooms when required.
- Handling customer queries and complaints, ensuring to record and report accurately and escalate where applicable.
- To regularly carry out hygiene, security and maintenance checks, to include public areas/accommodation floors/entrances/exits/fire exits ensuring the latter are free from obstruction.
- Recording, reporting and resolving any hygiene, security or maintenance issues in the hotel or on the hotel grounds.
- To comply with all Safety Rules and Policies and Procedures as outlined in The Employee Handbook.
This job description is not an exhaustive list of duties and responsibilities the post holder will be required to undertake, any other reasonable duties will be discussed and directed by the night/general manager.
Essential Candidate
- Previous experience in a similar role within hospitality.
- Must be customer focused.
- Must be extremely organised, with the ability to make intelligent decisions when faced with competing priorities.
- Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels.
- A formal qualification in hotel and catering preferred.
